PRODUCT · REVIEWS
A consumer review is not a rating.
Reviews goes beyond stars and sentiment. Aspect by aspect. With evidence. With audit trail.
What it does.
Reviews captures every consumer signal across 12 platforms, 18 languages. Proprietary ABSA decomposes each verbatim into attribute / opinion / emotion / context tuples. The output: where you win, where you lose, vs which competitor, on what aspect, at what price segment — all answerable in one click.
PRINCIPLE 03 · ARTIFACTS, NOT ANSWERS
Every insight produces a downloadable scorecard.
When Reviews tells you that "texture loses on absorption rate vs Competitor X", it doesn't stop at the headline. It generates a board-ready PDF with the 47 verbatims cited, the 2 competitor benchmarks, the per-segment breakdown, and the audit trail (which platform, which dates, which model version produced the synthesis).
β · AUDIT TRAIL Every artifact ships with sources, methodology, confidence level, and lineage. Compliant with EU AI Act Article 50 (applicable August 2026) — transparency is architectural, not retrofitted.
What it replaces.
- Five-tab dashboards where you copy numbers into PowerPoint.
- Survey panels that take 6 weeks to ship and answer last quarter's question.
- Generic NLP toolkits that score sentiment but miss why.
- Spreadsheets sent by your agency twice a year.